Effective Date: 8 July 2024

Introduction

This Privacy Policy describes how TspApp ('we,' 'us,' or 'our') collects and uses information about you when you use our website, mobile application, or other online services (collectively, the 'Services'). By accessing or using our Services, you agree to this Privacy Policy.

We take your privacy seriously. Here we've put forth some basic information about us, listed out all the types of data we collect, what we use it for, how we store it, whom we share it with, and how you can get it deleted. This Policy applies to all products and services offered by TspApp. By using the website or its app, with or without availing its services, you agree to the terms laid down herein. 

NOTE THAT WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO ANY THIRD PARTY.

If you don't understand something in this Privacy Policy or our Terms of Service, please contact us at[email protected] . We humbly want to say that do not register your account until you are comfortable with this Privacy Policy and our Terms of Service, which can be found here. We would be happy to explain you anything that you are not comfortable with by replying to your e-mail.

Information We Collect and Why

We collect personal information that you provide directly to us when you use our Services. This may include:

• We collect your name, profile picture, phone, email address, account registration information, payment information, communications with us (such as customer support inquiries) and other information you choose to provide (such as surveys or feedback) to contact you in the future, and keep your updated about new updates, offers and opportunities at TspApp.
  
• We may also collect certain information automatically when you use our Services, including: Usage information (such as pages visited, clicks, and interactions), Device information (such as device type, operating system, and browser type) and Location information (if you enable location services). This helps in providing better user experience and to know how you got to our website.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and fulfill payments
• Communicate with you about our products, services, and promotions
• Respond to your inquiries and provide customer support
• Personalize your experience and deliver relevant content
• Detect, prevent, and investigate fraud and other illegal activities including abusing our APIs or having unauthorised access to any TspApp contents and API.

Cookies Policy

We collect cookies to enhance user experience and keep them logged in from their device's browser. Our website is simple, clear and helpful for students to know about us and get their study material through our app.

We use Google AdSense to deliver ads to our viewers. These ads can be personalised or non-personalised. We try our best to comply with COPRA and GDPR directions. For any queries regarding Google Adsense, you can visit their Privacy Policy page.

 

Third Party Services Used by Us

We use the following third party services to give you better experience:   
 

• Google AdSense: We use Google Adsense to show ads to our users. For more information please refer to the section on Advertising, later in this page.
• Google Oath 2.0 Service: (only for those users who use Google to login/register their account on this site) We provide alternate method for you to create an account and login to this site through your Google account. We only collect your name, email and profile picture for this purpose.

 

Advertising

• We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or mobile number) about your visits to www.tspapp.com and other websites in order to provide advertisements of your interest.
• If you would like more information about this practice and to know your choices about not having this information used by these companies, View Here.
• Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it and its partners to serve ads to our users based on their visit to your sites and/or other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
• Some advertisers may request information directly from users, or link to sites that do so. TspApp has no control over its advertisers' privacy policies, and encourages users to review such policies prior to submitting any personal information to them.
• TspApp has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

 

 

Storage and Security

• We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. 
• All the data collected is securely stored on the servers. We will retain the your information only till it is necessary for its stated purposes.
• We don't sell or share any of the user data.
• If we detect any suspicious activity or potential security breach on your account, we will notify you as soon as possible via (i) email, and/or (ii) our Platform notification system on our Website.
  
• We take security very seriously. If any user’s account is found to be performing suspicious or unauthorized activities, including but not limited to abusing our server APIs, we reserve the right to block their account immediately. The decisions made by our security committee are final and binding, and we hold the authority to keep the account blocked if deemed necessary.
  

COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children's Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our website and app only collect the name, email and profile picture that is stored securely on our server. We will never disclose these information with any third party. We are committed to ensure that the children can easily study on our platforms, without any concerns. Only user information required to prevent fake accounts and bots, are taken from each user.

 

Changes to the Policy

We reserve the right to update this policy from time to time. Users must visit this page and read the changes from time to time. Continuing usage of the website will then imply acceptance of the new terms in the privacy policy.

For any query you can contact us at

• Email:  [email protected]
• Call us: +91 9954703014
• Address: Srivastava Home, 724A, Shahberi, Noida Extension, Uttar Pradesh, India